Have you worked hard for your money all your life? Then seen it has been taken away from you because your bank or building societies have made the wrong investment. Do you feel the advisor has misled you and not given you the best advice by not taking your financial circumstances, age and health into account?
Loosing money can be very stressful at anytime of our life, especially as we get older as we all hope to have an easy retirement. We place our trust in banks and building society’s hoping that they will care for our money and make the right investment for us, but unfortunately we see cases where customers have been given bad advice therefore loosing money and as result there retirement plans fall into tatters!
Unfortunately when this happens it affects investors in different ways. Some investors find this so stressful so much so that there health deteriorates and they become emotionally distressed. Some have to make re adjustments to there life by extending there retirement. More than often we see that when issues like this arise families and relationship fall apart as the financial burden takes its toll.

What can you do you if you find yourself in this situation?
Most investors do not pursue these claims, as it can be a very time consuming and emotionally draining. We at Abacus are determined to fight for the money that you have worked hard far and claim this back for you.  Throughout the course of your claim we will keep you updated and we will ensure that you have no headache to deal with. We will take all the responsibility on our shoulders and fight for that money as if it is ours.
We would like to highlight that our finance specialists are Cefa 1, 2 ,3 qualified and  have  long standing experience as both tied and independent financial advisers with the major high street banks. So we fully understand investment and pensions and know how they work.

Do any of the reasons below apply to you? If the answer is yes you could be entitled to compensation for your investment.

• Were you told that your capital was 100% protected and you would never loose money?
• Did you want no exposure to risk for your capital and prior to this were your funds held in a deposit account?
• Were you a low risk investor but your advisor recommended a medium or a high-risk investment?
• Did the adviser leave you with a emergency cash fund for any unforeseen circumstances?
• Were you advised about early surrender charges for your investment and how they would be applied should you wish to surrender your investment?
• What was your tax position when the investment was sold you? Were you a non-taxpayer, basic rate taxpayer or a high rate taxpayer? Was your tax position taken into account when the investment was recommended?
• Was your ISA allowance utilised?
• Were you advised the bonuses would be guaranteed should you invest into a with profits bond?
• If you were advised to place your investment into a trust was the right trust recommend to you?
• If you were recommend a with profits bond, did the adviser explain that MVA(market value adjustment ) will be applied when cashing in the investment and as result capital will be lost.

We at Abacus advise that if you were not happy with any advice from your adviser and you felt that you were mislead, please give us a call and we will be more than happy to discuss this with you. The only cost to you will be your time! So put your mind at ease and give our financial specialists a call.

How the process works?
The first stage of the process will be receiving a call from Abacus, which allows us to identify if you are one of these unfortunate investors. If the answer is yes then you will be booked in for a telephone based appointment with our finance specialist .The appointment will be booked for a time that is convenient for yourself. You will be informed of the name the finance specialist who will call you.

 What is a telephone-based appointment?
This will take place in the comfort of your own home and usually lasts about 45 minutes to an hour. The finance specialist will introduce himself and take all the details of your investment and how you feel you were mislead. We advise that you have all the information that is relevant to your investment to hand. This information will then be documented. At the end the appointment we will advise that the following documents will be sent:

• A form of authority will be sent which allows us to deal with the claim on your behalf.
• Terms and conditions.

What we require from you is a copy of your ID and any paperwork relating to the sale investment.
Finally our financial specialist will book a second appointment for you at a time that is suitable for you.

What will happen at the Second appointment?
This will be the final appointment and it will last for 30 minutes. In this appointment we will summarise everything discussed in our first appointment. We will confirm the receipt of your documentation and instruct what will happen with your claim and how we aim to take this forward.

What will be the cost?
Our aim will be to claim back the money you have lost through your investment and also fight for any compensation you will be eligible for. We have many years of experience in financial services and claims so we can provide a professional service to you. We will use various different methods to process your claim, we may use the investment companies complaints departments in some cases we may use the Financial Ombudsman Service and the Financial Services Compensation Scheme. If we feel that we need to take legal proceedings we will do so.
There will be a initial administration cost of £30 the remainder will be on a no win no fee basis. If we are successful with your claim you will be invoiced for 25% of the total compensation we win on your behalf .All compensation payments will be directly awarded to you,
Abacus Reclaims aims to provide the highest level of service to its clients and with our expertise and knowledge in the financial sector we aim to get you the best possible settlements.