The Consumer Credit Act 1974 requires banks and finance companies to comply with strict procedures and protocols when offering credit agreements to their customers. Some credit agreements entered into before April 2007 do not comply with the Consumer Credit Act 1974. As a result these defective agreements maybe deemed unenforceable depending on the nature of the defect.

We at Abacus Reclaims are specialists in identifying defective agreements. Cases that we accept are then pursued against the particular bank or finance company for reducing the debt and/or writing off, in addition to possible compensation for breaches such as unauthorised commissions paid, unauthorised insurance policies, unfair administration fees and other unauthorised charges.

Step 1- Let’s get it started

If your agreement is before 2007 simply call 0845 0250 111 OR contact us by email at info@abacusreclaims.co.uk OR fill out your details on our online enquiry form.

Step 2- Let’s gather the information

If you decide to let us take your case, we will ask you to send us the relevant documents. We will contact the lender on your behalf to obtain the original agreement.

Step 3- Let’s examine the information

The agreement would then be assessed by our legal panel in order to find out whether you have been mis-sold PPI or whether the agreement is unenforceable. (Depending on what service you decide to take forward with us).

Step 4- Let’s take Legal action

Our panel will contact you to discuss whether you would like to pursue your claim with legal action.

Step 5- R£FUNDS, R£DUCTION, WRITT£N OFF!

You will receive a refund on any insurance paid previously if you are claiming for mis-sold PPI or a reduction in debt and possibly written off if it is an unfair credit agreement.

There are many reasons a Credit Agreement may be unenforceable some of which are:

• Interest Rate is not stated on the agreement  
• Miscalculation of APR’s
• Agreement not signed by either customer or lender
• Mis-selling of Payment Protection Insurance
• Total amount repayable & number of installments not shown

Abacus Reclaims check your agreements complied with the Legal Requirements as defined in the Consumer Credit Act 1974.